Dyllan Courtney, Travel Services Manager, ICON

Dyllan has over ten years of experience working in the hospitality and corporate travel sectors. Today, he manages a successful global hotel and strategic small meetings programme at ICON Plc, a world-leading healthcare intelligence and clinical research organisation. His past work experience includes holding senior sales account management roles for a portfolio of upscale and luxury hotels in the UK. Additionally, he also possesses an academic background specialising in hospitality management from his home country, South Africa. Known for his enthusiasm, analytical mindset and agility, Dyllan is dedicated to enhancing system processes, traveller and stakeholder engagement, and nurturing supplier relationships.